Laura Richmond

NVQ 1-3 Business Administration

Client Support Officer

Laura Richmond

Career Profile

Laura joined the Active team in 2009 (after leaving college) as part of the North East Chamber of Commerce’s Apprenticeship programme in Business Administration. Now a permanent member of the team, Laura plays a key role as Client Support Officer, working closely with a number of our Advisers.
Laura is currently working towards her first financial qualification, CeMAP (Certificate in Mortgage Advice & Practice).

Key Services

Laura is a hard working and highly efficient member of the team, providing invaluable assistance in her role as Client Support Officer.  Laura works closely with a number of our Independent Financial Advisers & Chartered Financial Planners, giving them support to ensure that the service their clients receive is the best it can be.
“Laura is an honest and trustworthy individual.  She takes pride in her work and I can be confident that every piece of work I give her is completed on time and to an impeccable standard.  She is 100% committed to her role at Active as she is to her family and her fitness regime.  Her personality shines through with her dry sense of humour and love of life.  As my direct PA I honestly can say I couldn’t do my job without her!” (Liza Pontone)

Qualifications

 -NVQ Level 1 in Business Admin
-NVQ Level 2 in Business Admin
-NVQ Level 3 in Business Admin
Get in Touch

If you would like to find out more about how we can help you, please give us a call or drop us an email.

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Active Spirit

“Having been a client of Active for many many years and have always been given great advice and direction. I am now looked after by Andrew. He has given excellent advice and service, continuing on the great work this company has always offered me. Always cheerful and helpful; a great asset to Active. I have no problem recommending him to other people.

Another award win for Active

24th June 2019

We are celebrating again after being named by The Journal as one of the 50 Best Places to Work in the North East for 2019. A range of organisations from…

More exams success for Active Chartered Financial Planners

17th June 2019

June got off to an excellent start at Active as three members of the team passed more Chartered Insurance Institute (CII) qualifications. Independent Financial Adviser Emma Cherrington (pictured above, left)…

Liza Pontone takes on women’s ambassador role in prestigious professional organisation

11th June 2019

Active Chartered Financial Planner's Liza Pontone will be helping women across the region to improve the way they manage their investments and pensions after becoming a women’s ambassador for the…