Laura Richmond

NVQ 1-3 Business Administration

Client Support Officer

Laura Richmond

Career Profile

Laura joined the Active team in 2009 (after leaving college) as part of the North East Chamber of Commerce’s Apprenticeship programme in Business Administration. Now a permanent member of the team, Laura plays a key role as Client Support Officer, working closely with a number of our Advisers.
Laura is currently working towards her first financial qualification, CeMAP (Certificate in Mortgage Advice & Practice).

Key Services

Laura is a hard working and highly efficient member of the team, providing invaluable assistance in her role as Client Support Officer.  Laura works closely with a number of our Independent Financial Advisers & Chartered Financial Planners, giving them support to ensure that the service their clients receive is the best it can be.
“Laura is an honest and trustworthy individual.  She takes pride in her work and I can be confident that every piece of work I give her is completed on time and to an impeccable standard.  She is 100% committed to her role at Active as she is to her family and her fitness regime.  Her personality shines through with her dry sense of humour and love of life.  As my direct PA I honestly can say I couldn’t do my job without her!” (Liza Pontone)

Qualifications

 -NVQ Level 1 in Business Admin
-NVQ Level 2 in Business Admin
-NVQ Level 3 in Business Admin
Get in Touch

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Active Spirit

“Having been a client of Active for many many years and have always been given great advice and direction. I am now looked after by Andrew. He has given excellent advice and service, continuing on the great work this company has always offered me. Always cheerful and helpful; a great asset to Active. I have no problem recommending him to other people.

Tees Businesswomen of the Year Awards – I made the shortlist!

12th November 2018

By Liza Pontone Last month, I was absolutely delighted to find that the team at Active had nominated me for the first ever Tees Businesswomen of the Year awards. I…

Pensioners reclaim over £330m in overpaid tax with more than £50m in emergency tax repaid since Jan 2018!

6th November 2018

In our role as Financial Planners, we spend a considerable amount of time assisting clients with structuring their income requirements in retirement. Much of this can revolve around the taxation…

Government rejects calls for ‘fundamental reform’ to pensions tax relief

24th October 2018

It would appear that the government has poured cold water on any plans to reform the tax relief system for pension contributions in the near future, despite many calls to…