Career Profile
Jess joined the Active team as Client Support Officer in July 2019 following a six-month long project with MD Karl Pemberton through Teesside University Business School.
Jess previously worked for 3 years at EE as a customer service adviser where she helped clients with a wide variety of complex issues.
Key Services
In her role as Client Support Officer, Jess works closely with Active’s advisers and financial planners, helping to build those invaluable client relationships.
In Summer 2020, Jess was awarded a First Class Honours degree in Business Management from Teesside University. As part of her coursework, Jess focused on ethical practices in business, which is a strong focus at Active.
“My final dissertation was about workplace wellbeing so working at a firm where staff wellbeing is so important really helped with my studies”
“Jess stood out in her group at Teesside University Business School and I was keen to support her in her further studies and professional career” says our MD, Karl Pemberton
Qualifications
- Currently studying for the Masters Degree in Human Resource Management
- First Cass Honurs Degree in Business Management (July 2020)
- Access to Higher Education in Media Studies
